Apr 18, 2012 | Leadership
When I check into a hotel alone, I have a personal policy that I hang the “Do not disturb” door hanger on my door immediately for three primary reasons, each of which fits the category of personal protection. First, you will laugh, it helps me remember which room I am...
Apr 18, 2012 | Leadership
The Karate Kid movie made bonsai trees popular in America. In this 1984 movie, Mr. Miyagi teaches a young boy Karate through unusual methods and the famous phrase “wax on, wax off.” Mr. Miyagi also grew bonsai trees, a curious looking botanical oddity. Bonsai trees,...
Apr 15, 2012 | Leadership
April 15 is a deadline no wise taxpayer can ignore. Various people view deadlines differently. Starting tasks just hours, or minutes, before needed shows a disregard for quality work within a deadline. This lack of preparation and forethought creates mistakes costing...
Jan 31, 2012 | Leadership
Ever had a bad experience with a staff member at Starbucks? Order a double chocolate chip frappuccino with a hit of peppermint, one white chocolate latte, and a double espresso, then sit and watch the bistro work. They are methodical, repetitious, exact, and yet...
